MP26 APP
MP26 app troubleshooting
We’re excited to announce that the Meeting Place 2026 mobile event app is now available! The app is your go-to resource during MP26, providing access to essential event information and tools to make the most of your experience. Please note, for mobile devices, the MP26 program is only available on the MP26 app and not on the MP26 website.
If you experience issues, contact the ATEC Events Team events@atec.net.au
We strongly encourage you to download the events app BEFORE the event starts on Monday 26 October to familiarise yourself with its functionality.
Without logging in & COMPLETING STEP 4 (BELOW), you will be unable to connect with delegates or view their profiles.
how to download & login
*Please note: personalised login details will have been emailed to all delegates. Refer to communications sent from ATEC Events for this information.
1. DOWNLOAD
On your phone, navigate to your app store (Apple App Store for iPhone users and Google Play Store for Android users). Search for The Event App by EventsAir and download the application. Refer to the image above to ensure you download the correct app.
2. OPEN
Once downloaded, open the app on your phone or tablet. When prompted, enter the event code ATECMP26 and allow us to send you push notifications.
Notifications ensure you receive important updates and alerts during the event.
Note: if you already have this app downloaded from previous years, it may show an error notification. If it does, delete the app and its data from your phone, download it again and follow the instructions below.
3. LOGIN
Tap the Log In button on the home screen and enter the email address associated with your registration and the app PIN emailed to you from ATEC Events (these details are unique to you).
EXAMPLE:
jenny.smith@abc.net.au and AK1JZ2
If you can't find your PIN, tap Reset Password/Get PIN on the login screen.
Without logging in, you will be unable to connect with delegates, view their profiles or access your appointments.
THIS IS STEP 4. PRIVACY & SETTINGS - IMPORTANT - ACTION REQUIRED
Go into Privacy & Settings first (if it doesn't automatically pop up) and enable the contact details you would like to share with other delegates.
We strongly recommend sharing your full name, position, organisation, email address and phone number. This will ensure you can connect with other delegates throughout and following the event.
Make sure you click the green tick next to each contact detail you wish to share, and scroll to the bottom.
Time Zone: Choose Event time zone and then Update.
Once you complete the above steps, you are all logged in and set for the event!
app features
Home Screen Icons
Program: View what's on across Meeting Place. Toggle between Event (the full program) and Personal (your own agenda). Use the filter and search icons to find sessions, and look for the coloured tags (e.g. All Delegates, Buyers Only) to see who each item is for.
FAQs: Find answers to common questions about MP26.
Transfers & Transport: View transfer details and transport information for the event.
Alerts: View updates and messages from the ATEC Events Team during the event.
Speakers: Browse the speakers presenting at the conference program and supplier sessions, including their bios and sessions.
Contact Exchange: Scan another delegate's QR code to capture their contact details. You can then direct message, add notes and export these contacts directly to your email. Delegates can also scan your QR code to receive your contact details.
My Appointments: View your B2B appointment schedule. This year, both primary and secondary seller delegates can view their organisation's meeting schedule.
Missed Meetings: Let the ATEC Events Team know if one of your scheduled B2B appointments did not take place.
Attendees: Search to see who's at MP26 and send direct messages to other delegates.
Notes: Take general notes during the event. Each note you create saves automatically and can be exported later.
Bottom Menu
Home: Return to the home screen at any time.
My Photo: Upload a profile photo so other delegates can easily recognise you.
App Help: Find help and tips for using the app.
Acknowledgement of Country: Read ATEC's Acknowledgement of Country.
Event Info: View general event information including WIIFI for PW1 and Dress Code.
Up Next: Once logged in, the Up Next panel on the home screen shows your next item from your personal agenda.
COmmon issues & faqs
Based on post event feedback from previous years events, we have identified several functionality and user experience issues that impacted overall satisfaction with the app during previous events.
Please see below some answers to the most common concerns/issues.
If you experience any other issues, contact the ATEC Events Team events@atec.net.au
The app keeps freezing, what is happening?
Unfortunately, performance issues within the Attendee App can be caused by various factors including the network connection at the event.
After connecting with other delegates profiles, the attendee contact details of the other persons' profile was incomplete....
Due to privacy concerns, ATEC is unable to 'opt in' contact information for delegates on their behalf. *Please ensure you enable full contact information to be shared upon login so full contact information is shared with other delegates when you connect.
Can I export the contacts I've made through the app into a Excel or CSV file post event?
Unfortunately, this is not a current feature of the Eventsair attendee app. We have passed on this recommendation to the Eventsair development team. We will send out full contact lists of delegates at the conclusion of the event.
Can both the primary and secondary delegates from my organisation view the meeting schedule?
Yes. We have updated the EventsAir attendee app for MP26 so that both the primary and secondary delegates can now view the meeting schedule. Simply log into the app with your own details and tap My Appointments to see your organisations' B2B meetings.
The meeting diary did not default to the current or next meeting upon reopening, requiring manual scrolling and constant refreshing....
Unfortunately, this is not a current feature of the Eventsair attendee app. We have passed on this recommendation to the Eventsair development team.
We'll see you in Hobart/Nipaluna.
Commercially connecting Australia's leading tourism buyers and sellers.